Case Study: Advanced IoT and AI solidify KONE’s elevator and escalator predictive maintenance services

Case Study: KONE's Elevator and Escalator Predictive Maintenance

KONE, a leader in the building technology industry, achieved 70% more proactive fault detection and 40% fewer service disruptions across connected people-flow assets.

The company's AWS-powered IoT platform and generative AI tools, such as Technician Assistant, boost predictive maintenance with real-time insights and scalability.

KONE's mission is to improve the flow of urban life.

With a scalable, cloud-based data foundation, KONE enables continuous innovation and smarter urban mobility, moving two billion people every day.

Author's summary: KONE improves predictive maintenance with IoT and AI.

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Plant Services Plant Services — 2025-10-15

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